vs77 Privacy Policy

vs77 is a trusted online gaming platform in Bangladesh. We believe that protecting our users' privacy is one of our highest responsibilities. This Privacy Policy ("Policy") explains how vs77 collects, uses, stores, and protects your personal information.

By using the vs77.cam website or registering an account, you agree to accept the terms of this Privacy Policy. If you disagree with any part of this Policy, please stop using our platform and contact us at [email protected].

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We collect various types of information to provide services on the vs77 platform. This information falls into two main categories:

1.1 Information You Provide Directly

When you create an account, log in, or contact us, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and contact details
• Username and password (stored in encrypted form)
• National ID or passport number (for identity verification)
• Payment information (bKash, Nagad, or Rocket account numbers)
• Records of conversations with our support team

1.2 Automatically Collected Information

Some information is collected automatically while you use our platform:

• IP address and device information (operating system, browser type)
• Cookies and session data (to ensure secure login)
• Login time, gaming activity, and transaction history
• Page visit and user behaviour data

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vs77 uses your personal information only for specific and legitimate purposes. We commit that your information will not be used for any unauthorised purpose. The main purposes for which we use your information are outlined below:

• Ensuring account registration, verification, and secure operation
• Processing financial transactions including deposits and withdrawals
• Preventing fraud, illegal activities, and money laundering
• Verifying age and ensuring responsible gaming
• Providing customer support through 24/7 Bengali live chat and email
• Providing information about bonuses, promotions, and rewards
• Improving platform performance and launching new services
• Fulfilling legal obligations and resolving disputes

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vs77 has implemented the highest technical and procedural security measures to protect your personal information. The key features of our security framework are:

• Passwords are encrypted and stored using strong hashing algorithms
• Payment information (bKash, Nagad, Rocket) is stored in a secure vault
• Restricted access controls on servers and regular security audits are conducted
• Real-time monitoring for suspicious activity is active
• Regular system updates and security patches are applied

Please keep in mind — complete security on the internet cannot be guaranteed. It is your own responsibility not to share your account password and login details with anyone.

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vs77 does not sell your personal information to any third party. However, in certain circumstances we may share your information with the following parties:

• Payment Processors: Information required to process bKash, Nagad, and Rocket transactions
• Identity Verification Services: Data required to complete the KYC process
• Game Software Providers: Minimum information required to deliver the gaming experience
• Law Enforcement Agencies: Where required by legal order or regulatory requirement
• Fraud Prevention Organisations: To protect the security of the platform

All such third parties are bound to protect your information and may use it only for the specified purpose. We ensure that every partner organisation maintains appropriate privacy protection standards.

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vs77 uses cookies for the proper operation of the website. Cookies are small data files stored in your browser. We use the following types of cookies:

• Essential Cookies: For storing login sessions, security tokens, and user preferences
• Functional Cookies: For language preferences and personalised experience
• Analytics Cookies: For monitoring and improving site usage (anonymous data)

You can control or delete cookies from your browser settings. However, disabling some cookies may limit the functionality of the site.

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vs77 retains your personal information in accordance with the following policy:

• Active account data: For the entire duration the account remains active
• Closed account data: At least 5 years from the date of closure (legal requirement)
• Financial transaction records: A minimum of 7 years (regulatory requirement)
• Support conversations: 2 years from the date of resolution
• Log files and technical data: A maximum of 12 months

Once the specified retention period expires, your information will be securely deleted or anonymised.

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As a registered user of vs77, you have the following rights over your own personal information:

• Right to Access: The right to know what information we hold about you
• Right to Rectification: The right to have incorrect or incomplete information corrected
• Right to Erasure: The right to request deletion of your information in certain circumstances
• Right to Restrict Processing: The right to limit the use of your information in certain cases
• Right to Object: The right to object to the use of your information for specific purposes
• Right to Data Portability: The right to receive your information in a structured format

To exercise these rights, contact our support team via 24/7 live chat or by email at [email protected]. We will process your request within a reasonable time. However, some information may not be possible to delete due to legal obligations.

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vs77 is strictly for adults — only for those aged 21 or above. We do not knowingly collect personal information from anyone under the age of 21. We verify age during the registration process.

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If a data security breach occurs that could put your personal information at risk, vs77 will take the following steps:

• An immediate investigation will begin as soon as the incident is identified
• Affected users will be notified by email as quickly as possible
• Clear information will be provided about the nature of the breach, potential impact, and remedial steps
• Systems will be improved to prevent a similar incident in the future

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vs77 reserves the right to update this Privacy Policy from time to time. For any significant changes, we will:

• Update the "Last Updated" date at the top of the Policy
• Notify registered users of the changes by email
• Display a notification on the platform

If you continue to use the platform after any changes, it will be assumed that you have accepted the new policy. If you do not agree with any change, please contact us or request to close your account.